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Write a handover note

For Staff, Senior, Manager, Owner

  1. On Today, find the Handover board. It’s at the top for Staff, inside This shift for a Senior, and at the top of the work column for Managers.
  2. Type the note in the box. Use initials for residents, never names.
  3. Under the box, choose Private or Shared. Private: only you and managers see it. Shared: everyone on shift sees it.
  4. Tap When to say when it’s for, and For to send it to a shift, a role or a person. Picking a For shares it with them.
  5. Tap Add.

When it’s done

The note shows on the board straight away, under Your notes, This shift or Upcoming. The buttons show what you chose, such as When: 16:00 or For: Night shift.

If it doesn’t work

  • The row under the box is greyed out: type the note first.
  • It says That note didn’t save: check your connection and tap Add again. What you typed is kept.
  • You want to take back a choice: open When and tap No particular time, or open For and tap Nobody in particular.
The handover board’s add box, with Private or Shared, When and For underneath.
CareRecorda · For CQC-registered care homes in England
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