Void a signature made by mistake
For Manager, Owner
- Open the policy. Signed lists everyone who has signed this version.
- Tap Void beside the signature.
- Say why, for example signed under the wrong name. Use initials only.
- Tap Void signature.
When it’s done
The signature moves to Voided, with who voided it, when and why. The person is asked to read and sign again.
If it doesn’t work
- Void signature is greyed out: say why in a few words.
- It says the signature has already been cancelled: reload the page.
- You expected the signature to disappear: it stays on the record and in the inspection report, marked Voided, on purpose.