Use the AI features

1. They’re off until the Owner switches them on: Settings, Data & updates, AI features, then Let people in this home use the AI features. Only Managers and the Owner can use them.
2. The Assistant answers questions about your records. It reads them and can’t change them. It sends your question, your home’s details from Settings and the records it looks up. Residents go as initials, people in Settings by their role, and it can’t read staff records.
3. Think it through, on an incident, works through what may have caused it. It sends that incident’s details with the resident’s initials, and the dates and types of related incidents.
4. Draft from your records, on the PIR and the monthly quality report, sends dates, types and counts from your registers and your own page answers, but no incident descriptions. Draft from our records and Strengthen this, on a page’s question, send the question and a few details by role.
5. Before anything is sent, names the app knows are swapped for initials or a role. A name it doesn’t hold, like a relative’s, can slip through. Write initials only.

When it’s done

The answer or draft appears for you to read and correct. Nothing is saved until you save or approve it yourself.

If it doesn’t work

• You can’t see the Assistant or a Draft button: the AI features are switched off, or you aren’t a Manager or the Owner.
• It says it can’t read a register: staff records are kept out of the AI features on purpose.
• Something went wrong: wait a moment and try again. A draft is never filed until you approve it.