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All the guides

Sign in for the first time

For Staff, Senior, Manager, Owner

  1. Open the invite link your manager sent you, by email or message.
  2. Tap Create account. Check the email address is yours.
  3. Choose a password, type it again, then tap Create account.
  4. If it says Check your email, open that email and tap the link in it.
  5. You land on Today. Next time, sign in with the same email and password.

The invite link lasts 7 days. If it has run out, ask for a new one.

When it’s done

You land on Today, with Getting started showing your first few steps.

If it doesn’t work

  • The link says it has run out: ask your manager to send a new invite.
  • No email after Create account: look in your junk folder, then ask your manager to check the email address on the invite.
  • It says you already have an account: go to Sign in instead. If you can’t remember the password, tap Forgot your password?.
Creating your account: email, password, and Create account.
CareRecorda · For CQC-registered care homes in England
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