Set the call bell target and how long cases stay open

1. Open Settings. Under Your home, Call bell target is what the quarterly call bell review is judged against.
2. Give the response target in minutes and tap Save call bell target.
3. Then open Checks & tasks. Under How long a case may sit, set how long a safeguarding concern, open incident, outbreak, investigation or lapsed DoLS can go before the app comes back to it.
4. Tap Save intervals.

When it’s done

“Call bell target saved” and “Case update intervals saved”.

If it doesn’t work

• Save call bell target is greyed out: fix the number above. It’s a number of minutes.
• It says it couldn’t save: try again.