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Say why checks were missed

For Manager, Owner

  1. Missed checks show on Today under Act now. Tap Show them.
  2. Each one has Do it now and Note why. Note why for all covers a whole group.
  3. Under Why was it missed?, write the reason.
  4. Tap Save the note, or Save for all.

A check is missed when its week, month, quarter or year ends without it being done (counted from September 2026). It stays on Act now until it’s done in a later period, or you note why.

When it’s done

It says Noted. It’s off Act now. The reason stays with the missed check on the record.

If it doesn’t work

  • It says “Nothing was saved – try again.”: reload and try once more.
  • The check can still be done: tap Do it now instead. It comes off Act now once it’s done in a later period.
Missed checks, with Note why for all outlined.
CareRecorda · For CQC-registered care homes in England
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