Remove a wrong photo or file from evidence

1. Open the page and tap Evidence. Find the entry with the photo or file.
2. Tap Remove the file. A Manager or the Owner can do this at any time. If you added the file yourself, you can for 15 minutes after.
3. Choose why: Wrong person in it, Wrong file, Duplicate or Something else. For Something else, say why in a few words.
4. Tap Remove the file. If it showed the wrong person, the next screen asks whether someone could have seen it who shouldn’t have.

When it’s done

The file has gone. The entry keeps its words and now says who removed the file, when and why.

If it doesn’t work

• There’s no Remove the file: your 15 minutes have passed. Ask a Manager.
• A duty of candour letter or a RIDDOR copy is wrong: those are kept and can’t be removed here. Contact support.
• The words name the wrong person too: removing the file doesn’t change them. Ask a Manager.