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Record whether a fix worked

For Senior, Manager, Owner

  1. On its date, a signed-off Action comes back as Did it work? on Today and on Actions. To do it sooner, open the Action and tap Check now whether it worked.
  2. Under What you checked, and what it showed, say what you looked at.
  3. Under What the home takes from this, say what changed. Both go to the Learning & Improvement Log.
  4. Tap It worked, or It didn’t hold if the problem came back.

When it’s done

It worked marks the Action as having worked and logs the learning. It didn’t hold reopens it so it can be fixed again.

If it doesn’t work

  • There’s no Did it work?: the Action isn’t signed off yet, or it’s your own Action. Someone else records it.
  • It worked is greyed out: its record still fails, such as a lapsed DoLS. Close it with a note instead.
A closed Action, with Check now whether it worked.