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Record a safeguarding concern

For Senior, Manager, Owner

  1. Open Home, then Safeguarding & Care Concerns, and tap Log concern (Add on a phone).
  2. From an incident of type Safeguarding, tap Record it on Safeguarding & Care Concerns on its row instead. The form opens with the initials, date and description filled in.
  3. Pick the level of concern and what kind it is, and answer the rest.
  4. A concern that stays open needs a Next update due date. Leave it blank and the app sets one from your settings.
  5. Tap Save. From an incident, saving links the two.

If someone is in danger now, act first. Ring 999 if needed, then tell the safeguarding lead.

When it’s done

You see “Row added”, and the concern is on Safeguarding & Care Concerns. A linked incident shows Open the concern.

If it doesn’t work

  • You can’t open Safeguarding & Care Concerns: it’s for Seniors, Managers and the Owner. Tell the person in charge.
  • Save stays grey: a field with a star still needs answering.
Safeguarding & Care Concerns, with Log concern.
CareRecorda · For CQC-registered care homes in England
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