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Record a reply to a staff health referral

For Manager, Owner

  1. Open Home, then Staff Risk Assessments.
  2. Find the assessment that was referred to occupational health or the GP.
  3. Tap the ⋯ button on its row, then Record the reply. Put in the date the reply came, then tap Record the reply again.
  4. Put what it said in the row’s notes, as an outcome, not a diagnosis.

When it’s done

You see “Reply recorded”, and the referral stops coming up as waiting for a reply.

If it doesn’t work

  • Record the reply isn’t in the ⋯ menu: the row’s outcome isn’t a referral, or the reply is already in.
  • It says the app needs a database update first: tell the Owner. The reply can’t be saved until then.
Staff Risk Assessments, with the ⋯ menu on a referred row that holds Record the reply.
CareRecorda · For CQC-registered care homes in England
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