Raise an Action

1. Open Actions and tap Raise an action. Or tap Raise action on a register entry, such as an incident, to start one from it.
2. Pick the category and say what’s happened. Add a resident’s initials if it’s about one person.
3. Say how urgent it is: Red, Amber or Green. For Red or Amber, say what has been done already.
4. Tap Raise it, then give it an owner and a date.

When it’s done

It says Raised, it needs allocating, and the Action shows under Waiting to be allocated.

If it doesn’t work

• Raise it won’t work: fill in what’s happened, and for Red or Amber, what has been done already.
• It asks why the priority is lower than usual: the category normally starts higher. Say why, or raise the priority.