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Raise an Action

For Staff, Senior

  1. On Today, tap Raise an action under Your Actions. Or open Actions and tap Raise an action.
  2. Pick the category and say what’s happened. Add a resident’s initials if it’s about one person.
  3. Say how urgent it is and anything already done about it.
  4. Tap Raise it. A manager gives it an owner if it isn’t yours to do.

When it’s done

The Action shows on Today under Your Actions, and on the Actions screen.

If it doesn’t work

  • You can’t send it: fill in what’s happened first.
  • Someone is at risk now: tell the person in charge as well. An Action doesn’t ring anyone.
The Raise an action form: category, resident initials, what’s happened, how urgent.
CareRecorda · For CQC-registered care homes in England
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