Raise an Action
For Staff, Senior
- On Today, tap Raise an action under Your Actions. Or open Actions and tap Raise an action.
- Pick the category and say what’s happened. Add a resident’s initials if it’s about one person.
- Say how urgent it is and anything already done about it.
- Tap Raise it. A manager gives it an owner if it isn’t yours to do.
When it’s done
The Action shows on Today under Your Actions, and on the Actions screen.
If it doesn’t work
- You can’t send it: fill in what’s happened first.
- Someone is at risk now: tell the person in charge as well. An Action doesn’t ring anyone.