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Prepare and approve the PIR

For Manager, Owner

  1. When CQC asks for your Provider Information Return, open Reports and tap Start a draft. Or open PIR Return and tap Start a new return.
  2. Put in the date CQC wants it by and tap Save the due date. Today reminds you 7 days before.
  3. Work through each section. Some questions show a suggested figure from your registers. Check it before you use it. Tap Save answers as you go.
  4. When every answer is checked, tap Approve this return and Yes, approve it. Then copy the answers into CQC’s own online form.

When it’s done

The return says Approved, with who approved it and when.

If it doesn’t work

  • CQC hasn’t received it: this app doesn’t send anything. Submit through CQC’s portal using the link they email you.
  • Approve keeps only what’s saved: tap Save answers first.
  • A question reads differently on CQC’s form: go by CQC’s wording when you submit.
PIR Return, with Start a new return outlined.
CareRecorda · For CQC-registered care homes in England
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