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Log feedback, a compliment or what a resident said

For Staff, Senior, Manager, Owner

  1. Seniors and managers: open Home, then Voice & Feedback Register. Staff: tap Search everything and type Voice.
  2. Tap Log what was said (Add on a phone).
  3. Put in the date and what was said or seen, in their words where you can. Initials only.
  4. Tap Save.

A complaint goes on Complaints & Responses instead.

When it’s done

You see “Row added”, and it’s at the top of the Voice & Feedback Register.

If it doesn’t work

  • Save stays grey: the date and what was said are needed.
The Voice & Feedback Register, with Log what was said.