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Fill in key contacts

For Manager, Owner

  1. Open Look it up, then Key Contacts. On a phone, it’s under Menu.
  2. Tap Add a contact. On a phone the button just says Add.
  3. Put in who they are, their number and when to ring them, then save it.
  4. Staff see these numbers on the What do I do if… cards, so start with the ones needed in a hurry.

The business continuity plan reads this list too, so a number changed here changes everywhere.

When it’s done

The contact shows in Key Contacts, and on the cards that use it.

If it doesn’t work

  • A card still asks for a number: add that contact in Key Contacts.
Key Contacts on a phone, with the Add button outlined.