Decide a CQC notification

1. Open the Action called Notification to decide, from Act now on Today or the Actions board. Or tap Decide on its row in Statutory Notifications.
2. Read which notification it may be and the law’s words. Open CQC’s provider portal, or CQC’s page for the form.
3. Under Details ready to copy, tap Copy beside a line, or Copy all, and paste into CQC’s form. A line that says Add on CQC’s form is one the app doesn’t hold.
4. Managers: once it’s sent, tap Record it as sent and put in when, with CQC’s reference if it has come. If it isn’t notifiable, tap Not notifiable and choose why.

The app never sends anything to CQC: you copy the details across yourself. Seniors can open the panel and copy; a Manager or the Owner records the decision.

When it’s done

The row reads Sent or Not notifiable, with who recorded it and when, and its Action is closed.

If it doesn’t work

• There’s no Record it as sent: only a Manager or the Owner records the decision. Copy the details and tell them.
• You’re not sure it needs sending: the law’s words are in the panel. A Manager decides, and records why if it isn’t notifiable.
• CQC’s reference hasn’t come yet: leave it blank. A Word form’s reference comes by email; put it in the row’s notes when it does.