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Correct an Action, or cancel one raised by mistake

For Manager, Owner

  1. Open the Action.
  2. To put the details right, tap Correct the details, change them, then tap Save the correction.
  3. To cancel one raised by mistake, tap Cancel it, say why, then tap Cancel this action.

A cancelled Action is never deleted. It stays readable with your reason.

When it’s done

A correction shows on the Action straight away. A cancelled one says Cancelled and leaves the board.

If it doesn’t work

  • Cancel it isn’t there: the Action is already closed. Reopen it instead if it needs more work.
  • It says A reason is needed: write why before you cancel.
An open Action, with Correct the details and Cancel it.
CareRecorda · For CQC-registered care homes in England
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