Correct an evidence entry
For Manager, Owner
- Open the page and tap Evidence. Find the entry that’s wrong.
- Tap Correct this entry. The panel opens with its words and resident initials filled in. Change what’s wrong.
- Choose why: Wrong person named, Wrong details or Something else. For Something else, say why in a few words.
- If the same words were saved to other pages, they’re listed and ticked. Untick any you don’t want changed, then tap Save the correction.
The old words are kept, but they aren’t shown in the app or in the export. If an Action was raised from the entry, it keeps its own words: open it to correct it there.
When it’s done
The entry shows the new words, with a line saying who corrected it, when and why.
If it doesn’t work
- There’s no Correct this entry: only a Manager or the Owner can correct one, and not a card step, a clinical sign-off or a key contact number. Those are changed at their own screen.
- It says nothing has changed: change the words or the initials before saving.
- It named the wrong person: the next screen asks whether someone could have seen it who shouldn’t have.