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Change your password

For Staff, Senior, Manager, Owner, Reader

  1. Sign out. On a phone, Sign out is under Menu, at the bottom. On a computer, it’s under your email at the bottom left. If you only read policies, it’s at the top right.
  2. On Sign in, tap Forgot your password?
  3. Put in your email and tap Send reset link.
  4. Open the email, tap the link, type your new password twice and tap Save new password.

When it’s done

You’re signed in again, and the new password works from then on.

If it doesn’t work

  • No email: look in your junk folder, and check it’s the email address you signed up with.
  • The link says it has run out: ask for another from Forgot your password?. Use the newest email.
The Reset your password screen, with the email box and Send reset link.
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