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Change how someone’s name shows

For Manager, Owner

  1. Open Settings, then Team & access.
  2. Tap Change name beside the person, or Add name if they haven’t got one yet.
  3. Type their first name and surname.
  4. Tap Save name.

Anyone can change their own name the same way.

When it’s done

It says Name saved. The new name shows on every list and record from then on, with their role beside it.

If it doesn’t work

  • There’s no Change name beside them: only the Owner and Managers name other people. Ask one of them.
  • It says Could not save the name: check it isn’t empty, then try again.
Your team in Team & access, with Add name beside each person (Change name once they have one).
CareRecorda · For CQC-registered care homes in England
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