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Answer the questions about your service

For Manager, Owner

  1. Open Policies, then tap Your service.
  2. Answer each question about who you support and what you do. The registration comes from Settings.
  3. Tap Save answers.

Your answers decide which library policies apply to your home, so do this before adopting. Change an answer later and the list changes with it, but policies you’ve already approved stay live.

When it’s done

“Saved. Your policy list has been worked out again.” Policies now lists what applies to you.

If it doesn’t work

  • The registration is wrong: change it in Settings, under Your home. The link on the page takes you there.
  • It won’t save: reload the page and try again.
Your service: the questions, and Save answers.
CareRecorda · For CQC-registered care homes in England
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