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Add evidence

For Staff, Senior, Manager, Owner

  1. Tap Add evidence. It’s in the menu on every screen, and at the top of each evidence page.
  2. Choose what kind of evidence it is, and under Files to, the page it belongs on. From a page, that page is already chosen.
  3. Say what you saw or did, and the date. Add a resident’s initials if it’s about one person. Attach a photo or document if you have one.
  4. If it found a problem, answer Yes to Did this find a problem? and say what was done straight away. Tick Yes, raise an action if someone needs to put it right.
  5. Tap Save evidence.

When it’s done

A message says Evidence saved, and the page’s Evidence count goes up by one.

If it doesn’t work

  • That file is over 10 MB: take a smaller photo, or save the document as a PDF first.
  • It won’t save after a problem: say what was done immediately. A problem can’t be filed without it.
  • Nothing was saved: check your connection, then tap Save evidence again.
An evidence page, with its Add evidence button outlined.
CareRecorda · For CQC-registered care homes in England
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