Add evidence
For Staff, Senior, Manager, Owner
- Tap Add evidence. It’s in the menu on every screen, and at the top of each evidence page.
- Choose what kind of evidence it is, and under Files to, the page it belongs on. From a page, that page is already chosen.
- Say what you saw or did, and the date. Add a resident’s initials if it’s about one person. Attach a photo or document if you have one.
- If it found a problem, answer Yes to Did this find a problem? and say what was done straight away. Tick Yes, raise an action if someone needs to put it right.
- Tap Save evidence.
When it’s done
A message says Evidence saved, and the page’s Evidence count goes up by one.
If it doesn’t work
- That file is over 10 MB: take a smaller photo, or save the document as a PDF first.
- It won’t save after a problem: say what was done immediately. A problem can’t be filed without it.
- Nothing was saved: check your connection, then tap Save evidence again.